top of page

At ZPC Gaming, we want you to be completely satisfied with your purchase. If you are not satisfied with your purchase for any reason, you may return it within 30 days of receipt for a refund or exchange, subject to the terms and conditions below.

Returns Process:

  1. To initiate a return, please contact our customer service team at info@zpcgaming.com within 30 days of receiving your order.

  2. Please provide your order number, the reason for the return, and any relevant information about the product.

  3. Our customer service team will provide you with a return authorization (RA) number and instructions for returning the item.

Return Conditions:

  • Items must be returned in their original condition, including all original packaging, accessories, and documentation.

  • Returns must be postmarked within 30 days of the date you received the item.

  • Items that have been damaged or altered in any way will not be eligible for return.

  • Returns that do not meet these criteria may be subject to a restocking fee or may be refused at our discretion.

Return Shipping:

  • If the item is defective or damaged upon receipt, ZPC Gaming will cover the cost of return shipping.

  • If the item is not defective and the customer simply changed their mind, the customer is responsible for the cost of return shipping.

  • Customers are responsible for properly packaging and securing the returned item to prevent damage during return shipping.

Refunds:

  • Refunds will be issued to the original form of payment within [number] business days of receiving the returned item.

  • Shipping fees are non-refundable, unless the return is due to an error on our part.

  • Refunds may be subject to a restocking fee for items that are not returned in their original condition or that are returned after the 30-day return period.

Warranty:

  • ZPC Gaming offers a 1-year warranty on all products, covering defects in materials and workmanship.

  • The warranty does not cover physical damage, misuse, or normal wear and tear.

  • To make a warranty claim, please contact our customer service team for assistance.

Contact Us:

If you have any questions or concerns about our return policy or warranty, please contact us at info@zpcgaming.com.

bottom of page